{"id":668,"date":"2026-03-14T20:25:49","date_gmt":"2026-03-14T20:25:49","guid":{"rendered":"https:\/\/toony.contunda.com\/faq\/"},"modified":"2026-06-01T11:55:30","modified_gmt":"2026-06-01T11:55:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/toony.contunda.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions<\/p>\n<\/div>

Clear answers.
\nNo detours<\/span>.<\/p><\/h1><\/div>

<\/div><\/div>

The most important questions about neuroscience-based pain therapy, chronic conditions, and Akademia ToonyTherapy \u2013 answered concisely. If you cannot find your question here, contact us directly.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Pain Therapy<\/p>\n<\/div>

Chronic
\nConditions<\/span>.<\/p><\/h2><\/div><\/div><\/div>

<\/i><\/i><\/span>What is neuroscience-based pain therapy?<\/span><\/a><\/h4><\/div>
Neuroscience-based pain therapy combines current findings from pain research and neuroscience with evidence-based manual and functional treatment. We do not only treat the symptom, but the neurophysiological, mechanical, and functional mechanisms that maintain your pain.<\/div><\/div><\/div>

<\/i><\/i><\/span>Does your therapy also help with chronic pain?<\/span><\/a><\/h4><\/div>
\n

Yes \u2013 chronic conditions are our main focus. We combine pain education (psychoeducation), manual therapy, evidence-based training, and functional rehabilitation. Over 15,000+ treated patients in Poland, Slovakia, and England demonstrate that this approach is effective even for long-standing conditions.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How does a treatment session work?<\/span><\/a><\/h4><\/div>
\n

In three steps: 1) Medical therapeutic analysis and functional diagnostics<\/span> regarding your conditions and pain mechanisms, 2) HVLA and manual therapy, 3) Instruction in functional self-exercises that enable you to transfer therapeutic success into your daily life.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What distinguishes you from conventional physiotherapy?<\/span><\/a><\/h4><\/div>
\n

As a First Contact Provider (direct access), we combine pain therapy with psychoeducation, manual therapy, and treatment techniques from chiropractic and osteopathy.<\/span> Instead of conventional symptom treatment, understanding pain mechanisms is central \u2013 evidence-based, internationally qualified, and focused on sustainable resilience.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Which conditions do you typically treat?<\/span><\/a><\/h4><\/div>
\n

Our focus areas include chronic back, neck, and joint pain, myofascial conditions, movement restrictions, pain patterns with central sensitization, as well as patients who wish to progress after previous treatments without sustainable improvement. Even if your condition is not explicitly listed here, please contact us \u2013 we will assess individually whether treatment is feasible.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

For Patients<\/p>\n<\/div>

Appointments & Process<\/span>.<\/h2><\/div><\/div><\/div>

<\/i><\/i><\/span>How do I book an appointment?<\/span><\/a><\/h4><\/div>
You can book appointments directly online via our Doctolib profile \u2013 quickly, without a phone call, and with live availability. Alternatively, you can reach us by phone at 0170 2681126<\/a>. Please note: Appointment bookings via email are not organizationally provided.<\/div><\/div><\/div>

<\/i><\/i><\/span>For statutory health insurance holders \u2013 how does it work?<\/span><\/a><\/h4><\/div>
Yes, statutory health insurance holders are welcome. However, ToonyTherapy is a private practice \u2013 statutory health insurance generally does not cover costs. An inquiry with your insurance provider is possible, but reimbursement remains unlikely. Upon request, we will provide you with an appropriate invoice for submission.<\/div><\/div><\/div>

<\/i><\/i><\/span>For private insurance holders \u2013 how does it work?<\/span><\/a><\/h4><\/div>
With private health insurance or allowance, treatments are generally reimbursable. The exact cost coverage depends on your individual plan and should be clarified in advance with your insurance provider. We will provide you with a private medical invoice after each session, which you can submit to your insurance provider.<\/div><\/div><\/div>

<\/i><\/i><\/span>Do I need a medical prescription?<\/span><\/a><\/h4><\/div>
No. Through our authorization as a sectoral alternative practitioner in the field of physiotherapy, patients can come to us directly without a medical prescription. If you have a prescription, please bring it along \u2013 it helps with assessment.<\/div><\/div><\/div>

<\/i><\/i><\/span>How long does a treatment session last?<\/span><\/a><\/h4><\/div>
Initial consultation, assessment, treatment, and initial training are combined in the first appointment \u2013 we schedule 45\u201360 minutes for this. Follow-up appointments also last 45\u201360 minutes, depending on treatment goals and indication. This allows sufficient time for a thorough analysis and targeted treatment.<\/div><\/div><\/div>

<\/i><\/i><\/span>What should I bring to the first appointment?<\/span><\/a><\/h4><\/div>
Comfortable clothing, existing medical findings or imaging (if available), and a clear concern. We take time for a thorough initial analysis. <\/p>\n

Please note:<\/strong> Arrive no more than approximately 10 minutes before your appointment. During ongoing treatments, we are not always immediately at reception \u2013 full attention is then given to the patients currently being treated.<\/div><\/div><\/div>

<\/i><\/i><\/span>Where can I find the practice?<\/span><\/a><\/h4><\/div>
We treat at two locations: Hilden<\/strong> (Herderstra\u00dfe 18, 40721 Hilden) and Falkenstein in Vogtlandkreis<\/strong>. Parking facilities and public transport connections are available at both locations. When booking an appointment via Doctolib, you select the appropriate location.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Qualifications & Experience<\/p>\n<\/div>

Professional
\nBackground<\/span>.<\/p><\/h2><\/div><\/div><\/div>

<\/i><\/i><\/span>What qualifications does ToonyTherapy have?<\/span><\/a><\/h4><\/div>
\n

Alternative Practitioner Physiotherapy, Bachelor of Arts Physiotherapy, state-certified Physiotherapist and Osteopath DO (PL). Master of Science (M.Sc.) in Psychological and Complementary Medicine (in planning).<\/span> More details on our Qualifications page<\/a>.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What does the international experience mean specifically?<\/span><\/a><\/h4><\/div>
\n

Before opening the practice in Germany, we were already therapeutically active in Poland, Slovakia, and England \u2013 with over 15,000+ treated patients. This experience brings a modern, evidence-based perspective on pain therapy that is not yet standard in the German healthcare landscape.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do you treat in multiple languages?<\/span><\/a><\/h4><\/div>
\n

We treat in German, English, and Polish. If you have questions about language in advance, please let us know \u2013 we will accommodate accordingly.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

For Professionals<\/p>\n<\/div>

Akademia &
\nContinuing Education<\/span>.<\/p><\/h2><\/div><\/div><\/div>

<\/i><\/i><\/span>Who can participate in Akademia ToonyTherapy?<\/span><\/a><\/h4><\/div>
The modules are designed for physiotherapists, therapists, physicians, and experienced practitioners with professional interest in neuroscience-based pain therapy, movement, and manual therapy.<\/div><\/div><\/div>

<\/i><\/i><\/span>How long do the modules last?<\/span><\/a><\/h4><\/div>
Each in-person module comprises 3 days. Module 1 (Pain Treatment Strategies) and Module 2 (Manual Therapy & Chiropractic) can be attended separately or consecutively.<\/div><\/div><\/div>

<\/i><\/i><\/span>Where do the modules take place?<\/span><\/a><\/h4><\/div>
The modules are offered at different locations. Current dates are being planned \u2013 please contact us without obligation, and we will inform you as soon as the date and location are confirmed.<\/div><\/div><\/div>

<\/i><\/i><\/span>How can I register?<\/span><\/a><\/h4><\/div>
Contact us via the contact page<\/a> with the subject “Continuing Education”. We will respond with details regarding content, dates, locations, and investment.<\/div><\/div><\/div>

<\/i><\/i><\/span>What is the difference between ToonyTherapy Method and Akademia ToonyTherapy?<\/span><\/a><\/h4><\/div>
The ToonyTherapy Method<\/strong> is our therapeutic approach itself \u2013 the neuroscience-based pain therapy and functional rehabilitation that we apply daily with patients.<\/p>\n

The Akademia ToonyTherapy<\/strong> is the continuing education division in which we teach this method to therapists and physicians \u2013 divided into three consecutive modules.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

General<\/p>\n<\/div>

Organization &
\nData Protection<\/span>.<\/p><\/h2><\/div><\/div><\/div>

<\/i><\/i><\/span>Do you offer services for companies?<\/span><\/a><\/h4><\/div>
Yes \u2013 we develop customized concepts for workplace health, prevention, and performance together with companies. Please contact us via the contact form<\/a>.<\/div><\/div><\/div>

<\/i><\/i><\/span>How do you handle my data?<\/span><\/a><\/h4><\/div>
We treat your data strictly confidentially and in accordance with GDPR. More information can be found in our Privacy Policy<\/a>.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Question Unanswered?<\/p>\n<\/div>

Answer not included<\/span>?<\/h2><\/div><\/div><\/div>

Contact us directly \u2013 we typically respond within one business day.<\/p>\n<\/div>

Get in touch<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":789,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"rank_math_title":"Frequently Asked Questions About Pain Therapy | ToonyTherapy","rank_math_description":"Clear answers regarding neuro-based pain therapy, appointments, costs, and the ToonyTherapy Academy \u2013 straight to the point.","rank_math_focus_keyword":"Pain Therapy FAQ","footnotes":""},"class_list":["post-668","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/pages\/668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/comments?post=668"}],"version-history":[{"count":20,"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/pages\/668\/revisions"}],"predecessor-version":[{"id":1133,"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/pages\/668\/revisions\/1133"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/media\/789"}],"wp:attachment":[{"href":"https:\/\/toony.contunda.com\/en\/wp-json\/wp\/v2\/media?parent=668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}