Frequently Asked Questions

Clear answers.
No detours.

The most important questions about neuroscience-based pain therapy, chronic conditions, and Akademia ToonyTherapy – answered concisely. If you cannot find your question here, contact us directly.

Pain Therapy

Chronic
Conditions.

Neuroscience-based pain therapy combines current findings from pain research and neuroscience with evidence-based manual and functional treatment. We do not only treat the symptom, but the neurophysiological, mechanical, and functional mechanisms that maintain your pain.

Yes – chronic conditions are our main focus. We combine pain education (psychoeducation), manual therapy, evidence-based training, and functional rehabilitation. Over 15,000+ treated patients in Poland, Slovakia, and England demonstrate that this approach is effective even for long-standing conditions.

In three steps: 1) Medical therapeutic analysis and functional diagnostics regarding your conditions and pain mechanisms, 2) HVLA and manual therapy, 3) Instruction in functional self-exercises that enable you to transfer therapeutic success into your daily life.

As a First Contact Provider (direct access), we combine pain therapy with psychoeducation, manual therapy, and treatment techniques from chiropractic and osteopathy. Instead of conventional symptom treatment, understanding pain mechanisms is central – evidence-based, internationally qualified, and focused on sustainable resilience.

Our focus areas include chronic back, neck, and joint pain, myofascial conditions, movement restrictions, pain patterns with central sensitization, as well as patients who wish to progress after previous treatments without sustainable improvement. Even if your condition is not explicitly listed here, please contact us – we will assess individually whether treatment is feasible.

For Patients

Appointments & Process.

You can book appointments directly online via our Doctolib profile – quickly, without a phone call, and with live availability. Alternatively, you can reach us by phone at 0170 2681126. Please note: Appointment bookings via email are not organizationally provided.

Yes, statutory health insurance holders are welcome. However, ToonyTherapy is a private practice – statutory health insurance generally does not cover costs. An inquiry with your insurance provider is possible, but reimbursement remains unlikely. Upon request, we will provide you with an appropriate invoice for submission.

With private health insurance or allowance, treatments are generally reimbursable. The exact cost coverage depends on your individual plan and should be clarified in advance with your insurance provider. We will provide you with a private medical invoice after each session, which you can submit to your insurance provider.

No. Through our authorization as a sectoral alternative practitioner in the field of physiotherapy, patients can come to us directly without a medical prescription. If you have a prescription, please bring it along – it helps with assessment.

Initial consultation, assessment, treatment, and initial training are combined in the first appointment – we schedule 45–60 minutes for this. Follow-up appointments also last 45–60 minutes, depending on treatment goals and indication. This allows sufficient time for a thorough analysis and targeted treatment.

Comfortable clothing, existing medical findings or imaging (if available), and a clear concern. We take time for a thorough initial analysis.

Please note: Arrive no more than approximately 10 minutes before your appointment. During ongoing treatments, we are not always immediately at reception – full attention is then given to the patients currently being treated.

We treat at two locations: Hilden (Herderstraße 18, 40721 Hilden) and Falkenstein in Vogtlandkreis. Parking facilities and public transport connections are available at both locations. When booking an appointment via Doctolib, you select the appropriate location.

Qualifications & Experience

Professional
Background.

Alternative Practitioner Physiotherapy, Bachelor of Arts Physiotherapy, state-certified Physiotherapist and Osteopath DO (PL). Master of Science (M.Sc.) in Psychological and Complementary Medicine (in planning). More details on our Qualifications page.

Before opening the practice in Germany, we were already therapeutically active in Poland, Slovakia, and England – with over 15,000+ treated patients. This experience brings a modern, evidence-based perspective on pain therapy that is not yet standard in the German healthcare landscape.

We treat in German, English, and Polish. If you have questions about language in advance, please let us know – we will accommodate accordingly.

For Professionals

Akademia &
Continuing Education.

The modules are designed for physiotherapists, therapists, physicians, and experienced practitioners with professional interest in neuroscience-based pain therapy, movement, and manual therapy.

Each in-person module comprises 3 days. Module 1 (Pain Treatment Strategies) and Module 2 (Manual Therapy & Chiropractic) can be attended separately or consecutively.

The modules are offered at different locations. Current dates are being planned – please contact us without obligation, and we will inform you as soon as the date and location are confirmed.

Contact us via the contact page with the subject “Continuing Education”. We will respond with details regarding content, dates, locations, and investment.

The ToonyTherapy Method is our therapeutic approach itself – the neuroscience-based pain therapy and functional rehabilitation that we apply daily with patients.

The Akademia ToonyTherapy is the continuing education division in which we teach this method to therapists and physicians – divided into three consecutive modules.

General

Organization &
Data Protection.

Yes – we develop customized concepts for workplace health, prevention, and performance together with companies. Please contact us via the contact form.

We treat your data strictly confidentially and in accordance with GDPR. More information can be found in our Privacy Policy.

Question Unanswered?

Answer not included?

Contact us directly – we typically respond within one business day.